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Customer Service
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How to Order
How to Order
How to Order
As you browse through the website, click on ‘Add to Cart’ for items that you would like to purchase. You can continue shopping until you have finished browsing and have selected all items you want to purchase. You are now ready to place your order. Living Textiles offers a four-step ordering process:
Step 1: View Cart
The shopping cart contains all the items you selected while shopping. Now you can add or delete items, change quantities.
Step 2: Proceed to Check Out
You are asked to provide your billing address as well as the shipping address for any gift recipients. You can enter the Discount / Coupon Code here if you have any.
Step 3: Confirm the detail
Your order will be sorted by shipping address for your review. You can make changes or go ahead and place your order.
Step 4: Order Confirmation
A final summary and confirmation of your order appears, along with the phone number for Customer Service in case you need assistance. You can use the order number on this page to track the status of your order through our online Customer Service 24 hours after it has been placed.
For assistance with placing an order, please call us on +61 2 9743 4892 Monday - Friday, 8:00 am - 4:30 pm (EST or UTC/GMT +11 hours, office is closed all Australian public holidays) and a Living Textiles Baby & Kids customer service member will be happy to help you.